Multimedia Services

FAQ

Our Frequently Asked Questions section is designed to provide you with quick and clear answers about the services we offer at Creative Hub Media, including video solutions, web page design, photography, and graphic design. 
Whether you're curious about our process, pricing, or how we can help bring your vision to life, you'll find helpful information to guide you. If you have additional questions or need personalized assistance, our team is always here to support you!

General Questions


What services does Creative Hub Media offer?
We provide video production, web design, photography, and graphic design services to help businesses and brands create compelling digital content.

How long have you been in business?
We've been in the industry since 1998 working as freelancers behind the corporate scenes. We decided to break out as an independent business in 2025 with the focus on improving the visibility of small to medium sized businesses.

How do I get started?
Just contact us with details about your project, and we’ll guide you through the process.

How much do your services cost?
Pricing depends on your project needs. Your business project may qualify for government grants, which we can help you set up. 
Contact us for a custom quote!

Do you work with small businesses and startups?
Yes! We help businesses of all sizes with affordable, high-quality solutions with various payment options to suit all budgets!

What makes you stand out from other companies?
Let's face it. There's a lot of fly-by night "experts" out there. We take pride in our ability to provide a quality service and want to genuinely see the customers say "WOW". We offer free consultations and free initial mock ups of what your final product could look like. No commitments. This gesture builds confidence and trust in our ability to complete the job with complete satisfaction. Referrals keep us going!

Where are you located?
We are based in Norfolk County, Ontario Canada and work with clients both locally and remotely.

How can I reach you?
You can contact us via email, phone, or our contact form. We’d love to hear from you!

Video Services


What types of videos do you create?
We produce commercials, corporate videos, social media content, event coverage, and more.

How long does a video project take?
Most projects take between 2-6 weeks, depending on the complexity.

Can you help with scriptwriting?
Yes! We assist with scriptwriting, storyboarding, and creative direction.

Do you provide drone videography?
Soon! 

Web Services


Do you create custom websites?
Yes! We build custom, mobile-friendly websites with modern design and SEO optimization.

Can you redesign my existing website?
Yes! We refresh outdated websites to improve design, performance, and functionality.

Do you offer website maintenance?
Yes, we provide ongoing maintenance, updates, and support.

Can I host my website with you?
Yes! Not only do we create web sites, but we can provide very afforable hosting plans.

Photo Services


What types of photography do you offer?
We specialize in commercial, product, corporate, event, and lifestyle photography.

How long does a photoshoot take?
Sessions typically last 1-4 hours, plus editing time.

When will I receive my edited photos?
We deliver high-quality images within 2-3 business days.

Do you offer professional retouching?
Yes! All images include professional editing and retouching.

Graphic Services


What graphic design services do you offer?
We create logos, branding, social media graphics, business cards, brochures, and more.

Can you design a full branding package?
Yes! We offer branding packages with logos, color schemes, and marketing assets.

How many revisions do I get?
Most packages include 2-5 revisions, depending on project scope.

In what formats will I receive my designs?
We deliver files in JPEG, PNG, PDF, and vector formats (AI, EPS, SVG).

Ready to discuss your

VideoWeb PhotoGraphicproject?